You could also let them know you’re just a phone call away, or suggest some practical ways you can offer support through their difficult time.
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If you aren’t sure how to respond to terrible news, letting the person know you are here for anything they need is a very supportive response. ’ Saying that your heart is broken for them offers empathy and might help them feel less alone. Try this one instead of offering cliche responses such as, ‘I’m sorry’ or ‘they’re in a better place. Whether someone is sick, has passed, or you’re receiving some other tough news, this is a simple and warm way to express support. Here are some ideas you can always expound upon. Whatever you decide to say, it’s a good idea to keep it simple. The last thing you want to do is say something inappropriate or awkward. When you hear terrible news, it’s completely normal to be at a loss for words. What to Say When You Aren’t Sure What to Say After a Tragedy or Death Here’s a list of 30 things to say when you aren’t sure what to say. We've got you covered with some ideas to help you prepare for these situations.
Instead, arm yourself with a few simple responses that you can adjust for various scenarios. Saying the ‘perfect’ thing will always be out of reach. Remember to take a deep breath before you reach for one of these phrases. The pause will always feel longer in your head than it actually is. Remember that it is always okay to take a pause before responding.
There are many situations in life where you may find yourself caught off guard and at a loss for words.
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